RISK-FREE PURCHASE
- possibility of returning the product within 14 days of purchase
- minimum 2-year warranty
- possibility of payment in several installments
- home delivery
Information
WARRANTY
Warranty is valid for 24 months from the date of sale to the end user.
We guarantee:- a flawless operation of the product during the warranty period if the buyer complies to the given instructions
- to ensure repair and maintenance during the warranty period and necessary replacement parts for a period of 7 years
- to eliminate failures or deficiencies during the warranty period within 10 days at the latest and at our own expenses, including transportation costs, such as railway transportation or sending by mail
- to extend the warranty period if the product is not repaired in 30 days
- that the customer has the right to request a replacement of the faulty product with a new one if the repair is not completed in 60 days
REPAIR
Repairs under warranty and outside the warranty period are carried out by the manufacturer at its registered seat:Strojna oprema, Krajnc Zdravko s.p., Obrtna ulica 9, 2366 Muta, Slovenia
Reporting failures:
When reporting failures, we kindly ask you to state the following information:- Account no. (during warranty period)
- Warranty certificate (during warranty period)
- Description of the failure
- Exact address
Tel.: 00386 (0)2 876 11 51
Fax: 00386 (0)2 876 18 27
E-mail: info@krajnc-oprema.si
If you need an immediate repair, it is necessary to arrange an appointment beforehand.
WORKING HOURS
Address: Strojna oprema, Krajnc Zdravka s.p., Obrtna ulica 9, 2366 Muta, SloveniaWorking hours: Monday to Friday between 7:00 AM to 3:00 PM, outside working hours by prior arrangement
INFORMATION AND ORDERS
- Visit our sales department in Muta (and receive a symbolic gift)
- Visit our contractual partners
- Visit fairs (see latest news)
- By phone 00386 (0)2 876 11 51
- By fax 00386 (0)2 876 18 2
- By e-mail info@krajnc-oprema.si
We undertake to address you order in the shortest time possible and ensure a prompt delivery.
After receiving your order, we will contact you by phone or e-mail before we dispatch your product.
If you wish to settle the payment for your purchase via electronic banking, we will send the offer to your e-mail address.
The products will be shipped after receiving your confirmation of order or your payment to our bank account.
DELIVERY
- Ordered goods are sent by express mail. Most shipments reach our customers in cca. 7 working days.
- Deliveries outside Slovenia will be charged according to our agreement with the customer.
- If you wish to takeover the goods personally at our seat, let us know when placing your order.
ABOUT US
The company Krajnc was established in 1981. We are a modern, dynamic and constantly evolving company. A team of young employees is in charge of developing versatile products that facilitate heavy physical work of many customers in Slovenia and abroad. With the help of our responsible attitude towards the customers and the environment, we strive to pursue a clearly defined vision and to continuously improve our services.We wish to develop long-term relationships with our suppliers, customers and co-workers that are based on trust, high quality products and services, and good cooperation. We are fully aware that our company only exists because of your trust in our products and services and we will do our best not to lose it.
We have set high goals and standards for our company which we intend to improve and bring even more satisfaction into the homes of our customers. We follow the latest trends with a great interest and we gladly listen to the wishes and demands of our customers.
We will continue to develop high quality, customized products and services that insure the satisfaction of both our customers and the hard-working employees of our company.
OUR LOCATION
Actual news
Opinions of our customers
We have been satisfied users of your mixer for several years. We use it for kneading bread and we would definitely recommend this product to other customers.
Jožica from Prekmurje
Why choose us?
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We manufacture technologically and aesthetically impeccable products tailored to different needs. We also offer custom-made products.
We have already manufactured thousands of machines and devices based on many years of experience.
We offer you the most for your money. Our products have an excellent price to quality ration.
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We employ profesionally trained staff that possesses the knowledge and dedication to solve your every problem.
Our customers recognize us as a reliable partner that guarantees a simple and pleasant cooperation. We work very hard to fulfill the wishes and requirements of our customers as quickly and reliably as possible.
We feel a responsibility towards nature and people.
- General information
- About us
- Working hours
- Warranty
- Repair
- Our location
- Information about the purchase
- Risk-free purchase
- Information and orders
- Delivery
- Information
- Strojna oprema
- Krajnc Zdravko s.p.
- Obrtna ulica 9
- 2366 Muta
- Slovenia
- Tel.: 00386 (0)2 876 11 51
- Fax: 00386 (0)2 876 18 27
- E-mail: info@krajnc-oprema.si
Free catalogue
Order our free presentation catalogue.
